0 Replies Latest reply on May 1, 2017 4:34 PM by Anonymous

    Hangouts Chat History No Longer Available in Vault

    Anonymous

      Forgive the cross-posting to both GSuite Admin and Security areas . . .

       

      Hangouts used to archive all messages to GMail, which made it available for discovery in Vault.  It's no longer working.  Anyone else seeing this issue?

       

      Here's how it is supposed to work (and it used to work this way for us):  Chat history - G Suite Administrator Help

       

      Yes . . . I've double-checked admin console settings and I've opened a ticket.  Just wondering if this is a global issue.

       

      Thanks,

       

      Dwayne